My platform keeps disconnecting. How do I fix this?
By Redstone Team ยท Updated Aug 26, 2026
Disconnections are usually local: check your internet connection and any VPN or firewall that might block the platform's server. If they happen mid-trade repeatedly, contact support with timestamps so we can check server-side logs.
A disconnection never pauses your limits. Open positions keep running against the daily loss limit while you are offline.
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